Rutland Hotel - Douglas

19-23 Palace Terrace, Douglas, Isle of Man, IM2 4NSshow map
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Highlights
7
Very goodBased on  124 reviews
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7of 14 hotels in Douglas
Overview

The elegant Rutland Hotel features a stunning view of Douglas Bay. Occupying a 4-story Victorian building, the hotel was remodeled in 2004.

The property is 1350 meters away from Gaiety Theatre. Rutland Hotel lies within a 20-minute walk from the center of Douglas.

The hotel allows quick access to parks and mountains.

It will take a 20-minute drive to get to Ronaldsway airport.

Rooms

The property offers modern rooms equipped with complimentary wireless internet, a mini bar, climate control, TV with satellite channels and a seating area. The rooms have a view over the sea. The rooms feature en suite bathrooms as well as a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

A breakfast is served in the restaurant. Offering various dining options, L'Experience French Restaurant and Haneffe's Bar & Grill at The Savoy are about 5-minute walk away.

Services

Guests can make use of 24-hour reception, laundry and room service as well as a storage room, a safe deposit box and an elevator.

Relax

Rutland Hotel pampers guests with an indoor swimming pool and a golf course.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Number of floors:   4.  Number of rooms:   67.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Swimming pool

Indoor swimming pool

Laundry
Elevator

Lift

Sports & Fitness

  • Golf course

Services

  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Newspaper service

Dining

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Catering service
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services

Spa & Leisure

  • Indoor swimming pool

Room view

  • Sea view

Room features

  • Heating
  • Tea and coffee facilities

Bathroom

  • Hair dryer

Media

  • Television
  • Direct dial telephone
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 4 yearsExisting beddingFREEExtra bedAll children5 - 12 yearsExtra bedMaximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
TT GrandstandTT Grandstand2300 ft
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Steve Dedman's at the RegencySteve Dedman's at the Regency400 ftQueen's Promenade
L'Experience French RestaurantL'Experience French Restaurant900 ftSummer Hill
Haneffe's Bar & Grill at The SavoyHaneffe's Bar & Grill at The Savoy800 ftCentral Promenade
HQ Bar and RestaurantHQ Bar and Restaurant1600 ft1 Empire Terrace
ChilliesChillies1500 ft1 South View
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Steam Packet CompanySteam Packet Company1.1 mi
Manx MuseumManx Museum4300 ft
Gaiety TheatreGaiety Theatre4600 ft
Laxey WheelLaxey Wheel5.7 miWheelview Wheel Hill Mines Road
Castle RushenCastle Rushen9.7 miCastletown Square
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Getting around
Airports
Ronaldsway (IOM)8.4 mi
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Reviews
7.4
Very goodBased on  124  reviews
  • 7.8
    Fabulous

    Good enough hotel. Small corridors and lots of stairs. Ideal location and good enough for my business trip.

  • 8.8
    Superb

    Room 205 was a newly refurbished large room with a view.It was clean,we were provided with good quality towels,bathroom was a good size.Overall it was excellent.

    Breakfast was disappointing. There was no fresh fruit, only tinned mandarins,tinned prunes,tinned grapefruit, served with cereal.. Main course consisted of bacon,egg,sausage,hash browns,tinned beans,tinned tomatoes. One day, the radio was blaring in the dining room and the staff were going about singing - preparing for the x Factor possibly?? Hotel appears to cater for the turkey and tinsel type of crowd rather than individuals.

  • 9.6
    Exceptional

    We had a spacious, comfortable room overlooking the sea front. The staff were all pleasant and efficient. The food was of a very good standard and was good value - as was our whole stay.

    We were the only couple in the hotel who were not with a coach party and so we didn't know where we would be sitting each time we went to the restaurant and we felt a little bit like second class citizens at times! We were surprised there was not more tourist information available in the foyer.

  • 8.8
    Superb

    I thought the location was excellent. We were very happy with the size of the room and the cleaniness of the room and bathroom. The staff were very accomodating.

    For some reason everybody else at the hotel seemed to be over 80. the common area's could do with a little bit of a touch up and the decor is slightly dated. There was quite a bit of noise generated in the corridors too.

  • 8.2
    Fabulous

    very good breakfast good clean room helpfull staff

  • 8.8
    Superb

    friendly & helpful staff, spacious room providing ideal family accomodation.

    steep steps at entrance made access with twin pushchair impossible, no disabled access which meant we declined to book for evening meal as a family member who ius a wheelchair user would have to be excluded

  • 4.2
    Guest rating

    The "help yourself" breakfast was great. Shower in en-suite was excellent, very powerful.

    Staff on reception not very helpful when asked if we could have some more teabags and milk. Room was scruffy looking - marks on the bedcover and carpet. TV in room was old. Space in the room not used to its full advantage (oddly laid out). Corridors scruffy too, lots of marks on carpet. Outside seating area at the front of the hotel was covered in rubbish and cigarette ends.

  • 6.6
    Good

    The cooked self serve breakfast was very good- although some variation could have been included during the week (it was the same 6 items every day) eg mushrooms, kippers, black pudding. First floor room with sea view and balcony was excellent. We turned the bed setee to face the window and could sit watching the world go by. Staff were helpful when required.

    The carpet in our room had several stains which looked as though they could be cleaned - gave an impression of lack of attention to detail.

  • 5.0
    Guest rating

    Large bedrooms with a clean bathroom and some toiletries. Our room had a fabulous seaview (406 I think). Located at the quieter end of Douglas bay.

    Overlit and unappealing common areas (eg reception), low-quality breakfast, inattentive and disinterested staff (at breakfast).

  • 7.4
    Very good

    Rooms were well presented and comfortable with pleanty of extra's on the 'sleeping front'... for instance, I ordered a double because that is all there was however was sharing with a friend, so the sofabed was a welcome addition

    lifts were tiny!

  • 7.8
    Fabulous

    Easy access to Douglas facilities and excellent sea view from breakfast area.

    The view from our room (317) left a lot to be desired.

  • 8.2
    Fabulous

    We enjoyed our stay and would come again

    Self service for breakfast seemed unusual

  • 6.2
    Good

    I liked the clean bathroom and the heated towel rail. The breakfast was very good too.

    I thought the lift was far too small for such a sizeable hotel, it caused a few problems for me and my companions.

  • 10.0
    Exceptional

    Only there for eight hours but receptionist/barman very helpful. Last stayed @ Rutland 5 yrs ago, much improved decor etc.

    Would have expected trouser press in executive room.

  • 8.2
    Fabulous

    Helpful Staff Able to upgrade room as room booked unaceptable with view of wall.

    Non separation of individual bookings from coach parties (Dining)

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Highlights
7
Very goodBased on  124 reviews
TripAdvisor Traveler Rating
read all 417 verified reviews
TripAdvisor Traveler Rating
7of 14 hotels in Douglas
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 4 yearsExisting beddingFREEExtra bedAll children5 - 12 yearsExtra bedMaximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Ronaldsway (IOM)8.4 mi
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Check rooms and rates
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Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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